Terms &
Refund Policy
These terms apply to purchases of Atomtrix ecommerce tools, membership and conversion audit services.
1. Provider and contact
Atomtrix provides digital ecommerce tools and independent conversion consulting from Sweden. Contact denise@atomtrix.com with questions, access issues or complaints.
2. Prices and payment
Prices are shown at checkout. The 2026 launch offer reduces the regular $199 lifetime membership price to $79. VAT is included where stated or calculated according to the transaction. Stripe processes payments.
3. Atomtrix Membership
- One-time payment provides a limited, non-transferable lifetime membership for the buyer and their internal business use.
- “Lifetime” means for as long as the Atomtrix Membership product continues to operate; it does not refer to the buyer’s lifetime.
- Membership includes all current and future non-AI Atomtrix tools. AI tools and services with ongoing usage costs may be priced separately.
- Members may submit tool requests, but Atomtrix does not guarantee that every requested tool will be developed.
- Access may not be resold, shared outside the buyer’s internal business use, published, copied, scraped, automated at scale or redistributed.
- Calculations are planning aids, not legal, tax, accounting or financial advice.
4. Conversion Audit
The scope, store and start date are confirmed by email. Unless otherwise agreed, delivery is targeted within 5–7 working days from the agreed start date. Implementation and development are not included.
5. Cancellation, withdrawal and refunds
Business customers: purchases made wholly for business purposes are normally non-refundable once digital access is supplied or tailored work begins.
Consumers: where a statutory withdrawal right applies, selecting the consent box requests immediate performance.
- For Atomtrix Membership, you acknowledge that the withdrawal right is lost when immediate digital access is supplied with your prior express consent and acknowledgement.
- For an audit started during a withdrawal period at your request, you may be required to pay a proportionate amount for work performed before withdrawal.
No term excludes rights that cannot legally be excluded. If a purchase is faulty, unavailable, materially not as described, or Atomtrix cancels before delivery, contact us so we can repair access, complete delivery or provide an appropriate refund.
6. Access and availability
Uninterrupted access is not guaranteed. Atomtrix may update, replace or retire individual tools as the product develops. A verified member who loses access may be asked for the checkout email or payment details needed to restore it.
7. Intellectual property
Atomtrix retains rights in its tools, calculations, audit format, design and materials. Membership grants access and use rights only, not ownership.
8. Liability
Recommendations and forecasts cannot guarantee commercial outcomes. To the extent permitted by law, Atomtrix is not liable for indirect loss, lost profit or decisions made using the tools or audit.
9. Privacy
Personal data is handled as described in the Privacy Notice.
10. Governing law
Swedish law applies, without removing mandatory consumer protections in the buyer’s country. Please raise disputes by email first so we can try to resolve them.